Ship your devices to

Our Office in UK at:

The Eco Business Centre,
Charlotte Ave, Elmsbrook,
Bicester OX27 8BL

Please address the parcel to Mr-Fix.

Contact us at www.Mr-Fix.uk,
e-mail: Contact@mr-fix.uk
Tel: 0749 3782786

Information questions

Frequently Asked Questions

Where should I ship my device to access your services?

Ship your devices to our office at:

The Eco Business Centre,
Charlotte Ave, Elmsbrook,
Bicester OX27 8BL

Address the parcel to Mr-Fix.uk

Contact us at www.Mr-Fix.uk
e-mail: Contact@mr-fix.uk
Tel: 0749 3782786

Our office is dedicated to receiving parcels only, as our laboratory is located nearby. If you need to visit in person, please contact us to arrange a suitable meeting time.

Will I receive the same product that I see in the picture?

Each preowned device featured on this website comes with actual photos of the specific item for sale. While a main stock photo may be included to showcase the model, the additional photos are accurate representations. We utilize professional equipment for our photography, and the lighting used can either accentuate or minimize imperfections. The product description includes information on the overall cosmetic condition, presented on a 9-point scale for a comprehensive understanding of the device's appearance

What warranty coverage do the preowned devices have?

All devices we sell come with a standard 30 days warranty. However, for added peace of mind, we also offer extended coverage options for 6 and 12 months at an additional cost. To enhance your purchase experience, consider adding extra services such as battery replacement during your initial purchase. This way, you can receive all the essential services you need simultaneously.

What is the battery condition and capacity of the preowned devices?

The battery capacity of our preowned devices varies, as it naturally decreases with each charging cycle. While we don't conduct specific battery tests, we provide a self-diagnostic report with each MacBook, offering insights into the remaining capacity and overall battery condition. For those looking to optimize battery performance, we also offer a battery replacement service. If you purchase a laptop and use this service immediately, you can enjoy a constant 30% discount as part of our ongoing promotion.

What is the warranty coverage for your fixing services?

All our services come with a 30-day warranty. We strive to deliver top-notch quality in our repairs, ensuring that the devices we fix typically continue to function for years after the service. While one month may seem short, it is sufficient to confirm the resolution of most issues. Complex cases, such as water-damaged laptops, may have multiple hidden problems that become apparent over time. We address the identified issues and conduct thorough liquid cleaning. In cases where additional services may be required, we provide assistance within the 30-day period to maximize the value of our service without additional labor charges. Our goal is to offer comprehensive support and satisfaction to our clients.

How do I initiate a return for my purchase?

Our return policy is straightforward: You have a 30-day window to return your purchase if you're not fully satisfied. Just reach out to us or send it back. Your satisfaction is paramount!

Information about us

CONTACT US FOR ANY QUESTIONS