PS5 and Xbox HDMI ports, overheating, loud fans, shutdowns and motherboard faults, fixed at our office in Bicester by technicians who microsolder under the microscope. HDMI port replacement for PS5 or Xbox: £120, usually the same day.

Why people bring their consoles to us

  • Real microsoldering. HDMI ports and board-level faults on PS5 and Xbox are repaired under a professional microscope, not swapped and hoped for the best.
  • Every console we open gets a deep clean, and every PS5 also gets a liquid metal service. Both are included in our £120 HDMI price, because 49 of the last 50 PS5s on our bench needed it.
  • Usually same day. Your console isn’t sent away to another technician or left in a queue for days.
  • Around 20 years of experience running Apple service centres in two cities of more than a million people, now in Bicester.
  • Over 100 Google reviews, nearly all five-star, and a 3-month warranty on every repair.

PS5 and Xbox problems we fix

PS5 HDMI port with a broken pin that needs replacing

HDMI port replacement, PS5 and Xbox: £120

No picture, flickering, or a loose HDMI port. On both PS5 and Xbox the port is soldered straight onto the motherboard. We replace it under the microscope and test it before handover.

Every HDMI repair includes a deep clean of the cooling system. PS5s also get a liquid metal service; Xbox consoles don’t use liquid metal. Why we include the clean.

A PS5 HDMI port with a broken pin. On PS5 and Xbox the port is soldered to the motherboard, so it has to be replaced, not straightened.

Xbox HDMI port before repair: bent and broken pins, dust inside
Xbox HDMI port after replacement at Mr-Fix: new port, clean and straight
BeforeAfter

Xbox HDMI port replacement: £120

Bent and broken pins on the old port; a new port soldered under the microscope, with a deep clean of the cooling system. Drag the slider to compare.

An Xbox HDMI repair from our bench in Bicester.

PS5 heatsink completely blocked with dust

Overheating, a loud fan or sudden shutdowns, PS5 and Xbox

On both consoles, dust packed into the heatsink is the most common cause. On a PS5, liquid metal moving away from the main chip adds to it. Neither can be fixed from outside: the console has to be fully stripped down.

Our deep clean brings the cooling back to an as-new state, and on a PS5 we restore the liquid metal to cover 100% of the chip.

A PS5 heatsink completely blocked with dust. No air can pass through it.

Motherboard faults, PS5 and Xbox

No power, switching off straight away, or dead after a power surge or a spill. We find the failed component on the motherboard and repair it with microsoldering, for PS5 and Xbox alike.

Not sure what’s wrong? We’ll run a diagnostic and tell you everything relevant: what the fault is and every way to fix it. The diagnostic is £50, and it’s free if you go ahead with the repair. A short video or photo of the fault helps.

Liquid metal spilled onto PS5 motherboard tracks after a previous repair elsewhere

Repairs that went wrong somewhere else

We regularly open consoles that have already been to another shop: spilled liquid metal, broken connectors, scratched chips, wrong screws and poor soldering. We find the damage, explain it honestly and put it right.

Liquid metal spilled across a motherboard after a repair elsewhere. Each drop can short-circuit the board.

Steam Deck, Nintendo Switch and other consoles

We repair other consoles too, including Steam Deck, Nintendo Switch and older PlayStation and Xbox models. If it’s a games console, ask us. We’ll run a diagnostic and tell you everything relevant; it’s £50, and free if you go ahead with the repair.

What’s included in an HDMI repair

£120 for PS5 or Xbox, all included

  1. Full teardown and inspection of the motherboard
  2. Microscope-controlled removal and soldering of the new HDMI port
  3. Deep clean of the heatsink, fan, board and shell
  4. PS5 only: liquid metal service, so the main chip stays properly cooled for years
  5. Full test before handover
  • Usually ready the same day
  • 3-month warranty, extendable for an additional cost

How it works

  1. Tell us what’s wrong. WhatsApp or call with your console model and the symptoms. A short video or photo of the fault helps.
  2. Get an honest answer. We explain the options and the price before any work starts. If the fault isn’t clear, we run a £50 diagnostic, free if you go ahead.
  3. Get it to us. Drop it off at our office (The Eco Business Centre, Elmsbrook, Bicester), post it from anywhere in the UK, or book a collection in Oxfordshire or Buckinghamshire for an extra fee.
  4. Get it back working. Tested, cleaned and covered by our 3-month warranty.

What customers say

5.0 from 108 Google reviewsSee all reviews on GoogleLeave a review
Posted on Google Google
Claire Lee profile picture
Claire Lee
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Laptop had severe water damage and needed urgent fixing really late at night. All other places were closed or unresponsive, but through Google Reviews I found Mr Fix Service and Ivan immediately contacted back. While water damage, especially of this kind, would have been nearly impossible for most laptop repair shops, Ivan was able to get it resolved right away. Despite his office being closed, Ivan took the laptop to his own laboratory and fixed it there. As a student who is heavily dependent on their laptop, I found this absolutely incredible. I am super grateful for the time and care Ivan put in, and I would highly recommend his service to anyone who needs a repair done properly and quickly!
Posted on Google Google
Stuart Scott profile picture
Stuart Scott
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service and very prompt fix, would recommend
Posted on Google Google
M profile picture
M
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great experience, was completed after short notice and replied instantly highly recommend
Posted on Google Google
James Fraser profile picture
James Fraser
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I recently had a MacBook Pro that wouldn’t boot on. And after seeing the reviews reached out to Mr Fix. Ivan carried out the diagnostics, dust clean and found that my laptop was subject to some water damage (which was cleaned) that had damaged an audio chip and in turn was shorting the board. This diagnostics was all carried out very quickly and images were supplied during this stage. Ivan was able to not only remove the troublesome chip and get the laptop operational but was even able to source a replacement chip and repaired the board. A repair job that Apple wouldn’t have even entertained. And a perfectly good laptop was saved from becoming e-waste. I would strongly recommend his services should you need any electronics looked at. Thank you once again!
Posted on Google Google
Scott Hackeson profile picture
Scott Hackeson
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Great service. Quick, efficient and great comms. Highly recommend.
Posted on Google Google
Joanna Steel profile picture
Joanna Steel
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Ivan at Mr Fix It was incredible. He responded to my inquiry late in the evening and was able to collect my broken MacBook Pro early the next morning. He diagnosed the problem very quickly to which it was a rare deep circuit issue that affects about 1 in 100 MacBooks without any physical damage—and kept me updated every step of the way. He fixed the laptop that same day and even delivered it back to me that evening! It comes with a 3month warranty, and he assured me it’s good as new. I’m very pleased with the service and highly recommend!
Posted on Google Google
Matthew Corbett profile picture
Matthew Corbett
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Contacted Ivan late at night about my broken HDMI port on my PS5, He came right out to pick it up at 10pm, and with constant contact, had it ready to collect by 10:30am the following day which was a Sunday. Very clean and quick work. Wouldn't go anywhere else now. Thank you 😊
Posted on Google Google
Devane Boyd profile picture
Devane Boyd
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Ivan did a great job fixing my series x for HDMI port fix and a much needed clean Came back the same day at a decent price and even delivered it to me at home in person after! Will defo use gain in the future
Posted on Google Google
Claire profile picture
Claire
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We had a faulty HDMI port on a PS5. My query was dealt with efficiently and the PS5 was fixed very quickly with everything explained plus pictures. Would highly recommend!
Posted on Google Google
jacky boy profile picture
jacky boy
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Did a great job with my PS5

Questions people ask

How much does a PS5 or Xbox HDMI port replacement cost?

£120 for either console. That includes the full teardown, microsoldering of the new port and a deep clean of the cooling system. PS5 repairs also include a liquid metal service.

How long does a console repair take?

Most PS5 and Xbox HDMI repairs are done the same day. Other faults depend on what we find; we always tell you the timing before we start.

Do you repair Xbox and other consoles?

Yes. We repair Xbox, PlayStation, Steam Deck, Nintendo Switch and other consoles. Xbox HDMI port replacement is £120. For other faults, send us the model and symptoms for a quote.

How much is a diagnostic?

£50, and it is free if you go ahead with the repair.

My PS5 or Xbox is loud and keeps switching off. What does it need?

Usually a deep clean of the cooling system, plus a liquid metal service on a PS5. Dust blocks the heatsink, and on a PS5 liquid metal moves away from the chip over time, so the console overheats and shuts down.

Is there a warranty?

Every repair has a 3-month warranty, and we can extend it to 1 year for an extra cost.

When are you open?

Monday to Friday 8:30am to 9pm, and Saturday and Sunday 10am to 9pm. Later appointments are available by arrangement.

Find us

Mr-Fix office
The Eco Business Centre, Charlotte Avenue, Elmsbrook, Bicester OX27 8BL
Open in Google Maps

Opening hours
Monday to Friday: 8:30am to 9pm
Saturday and Sunday: 10am to 9pm
Later appointments by arrangement. Just ask.

Get your console fixed properly

PS5 or Xbox HDMI replacement for £120, with a deep clean included (plus liquid metal service on PS5). For anything else, we’ll run a diagnostic and tell you everything relevant. It’s £50, and free if you go ahead with the repair.

Mr-Fix is an independent repair service, not affiliated with Sony Interactive Entertainment or Microsoft. PlayStation, PS5 and Xbox are trademarks of their owners.