We repair every make of laptop, including MacBooks, at our office in Bicester, Oxfordshire. Diagnostic £50, free if you go ahead with the repair. Every repair has a 3-month warranty.

The short version

  • All laptop brands: Apple MacBook, HP, Dell, Lenovo, Asus, Acer, Microsoft Surface and every other make.
  • Board-level repair: we repair motherboards and power circuits under the microscope, not only swap parts.
  • Diagnostic £50, free if you go ahead with the repair.
  • Screens from £100, batteries from £60. The exact price depends on the model, so ask us for a quote.
  • 3-month warranty on every repair, with extended cover available for an additional cost.
  • Office in Bicester, collection across Oxfordshire and Buckinghamshire, and postal repairs from anywhere in the UK.

Laptop brands we repair

Yes, we repair your laptop, whatever the make. These are the brands we see most often:

  • Apple MacBook: MacBook Air and MacBook Pro, Intel and Apple silicon (M1, M2, M3 and newer)
  • HP: Pavilion, Envy, Spectre, EliteBook, ProBook, Omen, Victus and others
  • Dell: Inspiron, XPS, Latitude, Vostro, Alienware and others
  • Lenovo: ThinkPad, IdeaPad, Yoga, Legion and others
  • Asus: ZenBook, VivoBook, ROG, TUF and others
  • Acer: Aspire, Swift, Nitro, Predator and others
  • Microsoft Surface: Surface Laptop, Surface Pro and Surface Book
  • Other makes: MSI, Samsung, Toshiba, Huawei, Razer, Medion, Chromebooks and more. If it’s a laptop, we can look at it.

What we fix

MacBook Air with a cracked, flickering screen before repair

Screens: from £100

Cracked, flickering, black or lined screens. On MacBooks we often have several options, from replacing a single part to the whole display assembly, and we explain each one before you decide. Read more in our MacBook LCD troubleshooting guide.

A MacBook Air with a cracked, flickering screen on our bench. See it after the repair on our home page.

Batteries: from £60

Battery draining fast, swelling, or the laptop only works on the charger. The price depends on the model; tell us yours and we’ll give you an exact quote.

Motherboards and power circuits

No power, no charging, not turning on, or dead after a power surge. These faults are on the motherboard, often in the power circuits. We find the failed component and repair it with microsoldering, instead of replacing the whole board. This applies to every brand, not only Apple.

Liquid damage

Spilled drink or water. Switch it off, don’t charge it, and bring it in as soon as you can: corrosion keeps spreading. We clean the board and repair the damaged circuits.

Keyboards, charging ports, overheating and more

Sticky or dead keys, a loose charging port, a loud fan or a laptop that gets too hot. If it isn’t listed here, ask us: if it’s a laptop fault, we fix it.

How the diagnostic works

  1. We test the laptop and find the cause of the fault, as quickly as we can.
  2. We explain what’s wrong and every realistic way to fix it, with prices.
  3. You decide. If you go ahead, the £50 diagnostic is free. If not, you pay only the £50.

How long the diagnostic and repair take depends on the fault. Many jobs are done the same day; we always tell you the timing before we start.

Ways to get your laptop fixed

  1. Bring it to our office at The Eco Business Centre, Elmsbrook, Bicester OX27 8BL. Open every day; later appointments by arrangement.
  2. Book a collection anywhere in Oxfordshire or Buckinghamshire. There’s an extra fee based on distance and time, quoted individually. See the areas we cover.
  3. Send it by post from anywhere in the UK with DPD, Royal Mail or Evri. How postal repairs work.
  4. On site, for homes and businesses. Our specialist comes to you and works at your home or office just like a member of your own team, for faults that don’t need bench work such as microsoldering. Additional fee.

On-site service and IT support for businesses

Not every fault needs our bench. When a repair doesn’t require workshop work like microsoldering, we can fix it at your home or office, for an additional fee.

For companies, we work as your outsourced IT department: delegate your IT needs to us, and our specialist comes to your premises and works there like one of your own team, without the cost of employing a full-time technician. More about our business services.

What customers say

5.0 from 108 Google reviewsSee all reviews on GoogleLeave a review
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Claire Lee profile picture
Claire Lee
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Laptop had severe water damage and needed urgent fixing really late at night. All other places were closed or unresponsive, but through Google Reviews I found Mr Fix Service and Ivan immediately contacted back. While water damage, especially of this kind, would have been nearly impossible for most laptop repair shops, Ivan was able to get it resolved right away. Despite his office being closed, Ivan took the laptop to his own laboratory and fixed it there. As a student who is heavily dependent on their laptop, I found this absolutely incredible. I am super grateful for the time and care Ivan put in, and I would highly recommend his service to anyone who needs a repair done properly and quickly!
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Stuart Scott profile picture
Stuart Scott
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Great service and very prompt fix, would recommend
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M profile picture
M
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great experience, was completed after short notice and replied instantly highly recommend
Posted on Google Google
James Fraser profile picture
James Fraser
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I recently had a MacBook Pro that wouldn’t boot on. And after seeing the reviews reached out to Mr Fix. Ivan carried out the diagnostics, dust clean and found that my laptop was subject to some water damage (which was cleaned) that had damaged an audio chip and in turn was shorting the board. This diagnostics was all carried out very quickly and images were supplied during this stage. Ivan was able to not only remove the troublesome chip and get the laptop operational but was even able to source a replacement chip and repaired the board. A repair job that Apple wouldn’t have even entertained. And a perfectly good laptop was saved from becoming e-waste. I would strongly recommend his services should you need any electronics looked at. Thank you once again!
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Scott Hackeson profile picture
Scott Hackeson
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Great service. Quick, efficient and great comms. Highly recommend.
Posted on Google Google
Joanna Steel profile picture
Joanna Steel
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Ivan at Mr Fix It was incredible. He responded to my inquiry late in the evening and was able to collect my broken MacBook Pro early the next morning. He diagnosed the problem very quickly to which it was a rare deep circuit issue that affects about 1 in 100 MacBooks without any physical damage—and kept me updated every step of the way. He fixed the laptop that same day and even delivered it back to me that evening! It comes with a 3month warranty, and he assured me it’s good as new. I’m very pleased with the service and highly recommend!
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Matthew Corbett profile picture
Matthew Corbett
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Contacted Ivan late at night about my broken HDMI port on my PS5, He came right out to pick it up at 10pm, and with constant contact, had it ready to collect by 10:30am the following day which was a Sunday. Very clean and quick work. Wouldn't go anywhere else now. Thank you 😊
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Devane Boyd profile picture
Devane Boyd
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Ivan did a great job fixing my series x for HDMI port fix and a much needed clean Came back the same day at a decent price and even delivered it to me at home in person after! Will defo use gain in the future
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Claire profile picture
Claire
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We had a faulty HDMI port on a PS5. My query was dealt with efficiently and the PS5 was fixed very quickly with everything explained plus pictures. Would highly recommend!
Posted on Google Google
jacky boy profile picture
jacky boy
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Did a great job with my PS5

Questions people ask

Do you repair HP, Dell, Lenovo and other Windows laptops?

Yes. We repair every make of laptop: Apple MacBook, HP, Dell, Lenovo, Asus, Acer, Microsoft Surface and all others.

Do you repair laptop motherboards and power circuits?

Yes, on every brand. We find the failed component and repair it with microsoldering, instead of replacing the whole board.

How much does a laptop screen replacement cost?

From £100. The exact price depends on the model, so send us the make and model for a quote.

How much does a laptop battery replacement cost?

From £60, depending on the model.

How much is a diagnostic?

£50, and it is free if you go ahead with the repair. After the diagnostic we explain what is wrong and every realistic way to fix it, with prices, so you can decide.

Is there a warranty?

Every repair has a 3-month warranty. You can extend it for an additional cost.

How long does a laptop repair take?

It depends on the fault. We run the diagnostic as quickly as we can, many repairs are done the same day, and we always tell you the timing before we start.

Can I send my device by post?

Yes, from anywhere in the UK. Send it to Mr-Fix, The Eco Business Centre, Charlotte Avenue, Elmsbrook, Bicester OX27 8BL with a note of the fault, your contact details and the tracking number. Return postage is extra, usually around £10.

Can you collect from my home or business?

Yes, anywhere in Oxfordshire and Buckinghamshire. There is an extra fee based on distance and time, which we quote individually.

When are you open?

Monday to Friday 8:30am to 9pm, and Saturday and Sunday 10am to 9pm. Later appointments are available by arrangement.

Tell us what’s wrong with your laptop

Send us the make, model and symptoms, and we’ll tell you honestly what’s worth doing. Our office is at The Eco Business Centre, Elmsbrook, Bicester OX27 8BL.