Postal Repairs from Anywhere in the UK

Wherever you are in the UK, you can post your laptop, MacBook, console, phone or tablet to our office in Bicester. We diagnose it, explain the options, repair it once you decide, and send it back.

How it works

1. Pack and post your device to the address above. You don’t need to book first, though you’re welcome to WhatsApp us beforehand.
2. Tell us about it. Put a note in the box, or send it to us by WhatsApp or email, with: what’s wrong, your name, phone number and email, and the tracking number. If anything is missing, we’ll contact you.
3. Diagnostic (£50). We find the cause as quickly as we can, then explain what’s wrong and every realistic way to fix it, with prices. The £50 is free if you go ahead with the repair.
4. You decide. We repair it only after you say yes.
5. We post it back, tracked, with a 3-month warranty on the repair. Return postage is extra, usually around £10.

Packing tips

• Use a sturdy box with padding on every side, so the device can’t move.
• Send the device only, unless the fault is with the charger or a cable. Then send that too.
• Back up your data first if you can, and remove any SIM or memory cards.
• Choose a tracked service, and consider insurance for the value of the device.

Questions people ask